Planeta Web provides technical support, maintenance and administration for WordPress websites. We help businesses keep their site running smoothly, quickly fix errors, update the system, monitor security and roll out new features without putting the current project at risk.
WordPress works well for corporate websites, blogs, catalogs, landing pages and small online stores built on WooCommerce. But even a simple website needs regular technical support: updating the CMS, plugins and theme, backing up data, checking speed, protecting against hacks and making sure forms, pages and integrations work correctly.
If your site is running slowly, errors are showing up after updates, forms aren't sending, layout issues have appeared, or you need ongoing improvements, we can take your WordPress site on for support.
Who needs WordPress technical support
WordPress support isn't only needed once a site has already broken down or stopped working. Regular maintenance helps you avoid emergencies, lost leads, security problems and drops in search rankings.
Clients come to us when they need to:
fix technical errors on the site;
update WordPress, the theme or plugins;
improve page load speed;
set up backups;
check the site after updates;
resolve conflicts between plugins;
add new pages or blocks;
improve forms, filters, the catalog or the cart;
connect analytics, a CRM, payment systems or email marketing services;
protect the site from spam, viruses and unauthorized access.
What's included in WordPress website support
We work with WordPress sites comprehensively. Rather than simply "fixing a bug," we treat the site as a business tool that needs to run reliably, capture leads, be indexed correctly by Google and create no problems for the owner.
WordPress technical support can include:
WordPress, theme and plugin updates
We check the current CMS version, theme, installed plugins and the dependencies between them. We handle updates carefully so we don't break the layout, forms, WooCommerce, integrations or other site functionality.
Fixing errors and technical issues
If errors appear on the site, or pages, forms, filters, menus, the customer account or cart stop working correctly, we identify the cause and fix the problem at the code, settings or configuration level.
Site administration
We help with recurring technical tasks: creating pages, updating content, and setting up menus, redirects, forms, access permissions, user roles and basic SEO parameters.
WordPress speed optimization
A slow WordPress site can lose leads, sales and Google rankings. We analyze site speed, cut unnecessary requests, and optimize images, caching, plugins, the theme and technical settings.
WordPress security
WordPress is a frequent target for spam, bots and automated attacks. We check the site for vulnerabilities, set up baseline protection, restrict unnecessary access, check for suspicious files and help restore the site after a hack.
WooCommerce support
If your site runs as an online store on WooCommerce, we can support the catalog, cart, checkout, payments, shipping, email notifications, filters, integrations and analytics.
Ways we work together
We can work in several formats.
One-off technical tasks
A good fit when you need to quickly fix a specific issue: a site error, a breakdown after an update, or a problem with a form, payment, layout or speed.
Ongoing WordPress support
A good fit for businesses that need a permanent technical partner. We plan tasks, monitor site stability, carry out improvements and respond to technical issues.
Technical audit before support
If we're seeing the site for the first time, we can start with an audit. This lets us understand the state of WordPress, the quality of the theme, the number of plugins, security risks, speed issues and potential technical debt.
Why it's better to support a WordPress site on an ongoing basis
Most WordPress problems don't appear overnight. First plugins go unupdated for a long time, then version conflicts start showing up, then the site begins to slow down, and after another update part of the functionality can break.
Ongoing support helps you:
reduce the risk of a hack;
avoid critical errors after updates;
maintain consistent site speed;
stop losing leads to technical issues;
roll out new changes faster;
keep the site running smoothly without chaos.
Why Planeta Web
Planeta Web works with websites, online stores and complex web projects. We understand not only the technical side but also the business logic of a site: leads, sales, analytics, SEO, integrations and stability.
Our goal isn't just to keep WordPress running technically, but to help the site stay a useful tool for your business.
Frequently asked questions
How much does WordPress website support cost?
The cost depends on the state of the site, the number of tasks, the complexity of the functionality and the format of cooperation. One-off tasks are quoted separately. For ongoing support, we can agree on a monthly hour package.
Can you take over support for a site built by another team?
Yes. We can run a technical audit, assess the state of the site, identify risks and then take the project on for support.
Do you work with WooCommerce?
Yes. We support WordPress sites running WooCommerce: catalog, cart, payments, shipping, orders, email notifications, filters and integrations.
Can you just fix one error without ongoing monthly support?
Yes. We can handle a one-off task if the problem is clearly described and access to the site is provided.
Do you do WordPress speed optimization?
Yes. We analyze the technical causes of slow site performance and propose an optimization plan: caching, images, plugins, theme, server settings and unnecessary code.
Do you help with WordPress security?
Yes. We can check the site for vulnerabilities, remove malicious code, set up baseline protection and provide recommendations for ongoing security.