Planeta Web provides technical support, maintenance and administration for Drupal websites. We help businesses keep their Drupal site running smoothly, fix technical issues, update the core and modules, improve speed and security, and extend the site's functionality.
Drupal is often used for corporate websites, portals, catalogs, B2B solutions, content platforms and complex web systems. These projects usually have a non-standard structure, user roles, integrations, custom modules and specific business logic. That's why a Drupal site needs systematic technical support rather than ad hoc fixes.
If your Drupal site is running slowly, has errors after updates, needs migration to a new version, module updates or ongoing support, we can take the project on.
Who needs Drupal support
Drupal support is relevant for companies whose website is a key part of their business processes: handling inquiries, working with users, a catalog, customer accounts, content, integrations or eCommerce functionality.
Clients come to us when they need to:
fix errors on a Drupal site
update the Drupal core and modules
prepare the site for an upgrade to a new Drupal version
extend custom functionality
maintain Drupal Commerce
optimize site speed
check security and close vulnerabilities
configure roles, access permissions and content structure
integrate the site with a CRM, ERP, BAS, payment systems or external services
ensure stable site operation after launch
What Drupal technical support includes
A Drupal site often has a more complex architecture than a standard corporate website. That's why we start not with random fixes, but by understanding the project's structure, code, modules, integrations and technical risks.
Drupal support can include:
Drupal and module updates
We check the current Drupal version and the state of the core, modules, theme and dependencies. We perform updates carefully, taking custom functionality into account, so we don't break the site, integrations or business logic.
Fixing technical errors
We analyze site errors and issues with forms, pages, user roles, access permissions, the catalog, search, filters, the admin panel or integrations. We then propose a solution and fix the problem.
Drupal functionality development
We can extend existing functionality or build new features: custom modules, content types, forms, integrations, customer accounts, order logic, catalogs or administrative tools.
Drupal site administration
We help configure content structure, menus, pages, blocks, roles, access permissions, SEO settings, redirects, forms and basic technical settings.
Drupal speed optimization
A Drupal site can slow down due to a heavy structure, unnecessary modules, improper caching, inefficient queries or server issues. We analyze the causes and prepare a technical optimization plan.
Drupal security
Drupal requires regular security updates. We check the site for vulnerabilities, review access permissions, modules, configuration and the server environment, and help reduce the risk of a breach.
Drupal Commerce support
If the site runs as an online store or B2B catalog on Drupal Commerce, we can support the catalog, products, orders, payment, shipping, user roles, different pricing types and custom sales logic.
Ways we work
We can work in several formats.
One-off tasks
This works if you need to fix a specific error, update a module, change functionality or complete a small technical task.
Ongoing Drupal support
This suits businesses that need a stable technical team to support, develop and monitor the site's condition.
Drupal technical audit
If the project is complex or new to us, it's best to start with an audit. We review the code, modules, Drupal version, security, performance, server environment and potential risks.
Why Drupal projects need systematic support
Drupal is often chosen for complex sites where standard solutions don't fit. But flexibility comes with responsibility for architecture, updates, modules, custom code and security.
Without regular support, issues can arise:
outdated modules and Drupal core
conflicts after updates
slow site performance
difficulty making changes
security problems
technical debt in custom code
dependency on the developer who originally built the site
Systematic support lets you manage these risks and develop the site without chaos.
Why Planeta Web
Planeta Web works with websites, online stores, Drupal projects and complex eCommerce solutions. We understand that Drupal is often used where flexibility, non-standard logic, integrations and stability matter.
We can join an existing project, get up to speed on the code, assess risks, fix problems and take the site on for ongoing technical support.
Frequently asked questions
How much does Drupal site support cost?
The cost depends on the project's complexity, the Drupal version, the amount of custom code, the modules and integrations involved, and the format of our collaboration. Before we start, we can run an audit to assess the scope of work.
Can you support a site built by another team?
Yes. We can join an existing Drupal project, run a technical audit, get familiar with the architecture and propose a support plan.
Do you handle Drupal updates?
Yes. We can update the Drupal core, modules, theme and dependencies. If the project has custom code, we check for risks before updating.
Do you help with migration to a new Drupal version?
Yes. We can assess the current site and prepare a plan for migrating to a new Drupal version.
Do you support Drupal Commerce?
Yes. We work with Drupal Commerce and can support the catalog, orders, payment, shipping, user roles and custom business logic.
Can I request a one-off task without ongoing support?
Yes. We can complete a specific technical task or fix if we have access and a clear description of the problem.